Our Office and Manufacturing Facility are open Monday through Thursday from 9:00am - 5:00pm EST.

Pravada Beauty Labs is located in Fort Myers, Florida, USA.

Yes, all of our products comply with FDA regulations. We ensure that each product meets all legal standards for safety and efficacy.

Yes, we are GMP (Good Manufacturing Practice) ISO 22716 Certified! Learn more here.

While you can come by and visit our administration offices (by appointment only), for both safety and client confidentiality reasons we do not give tours of our manufacturing facility.

We will not directly mix fragrance into any order made via this website. However, you can purchase one of our fragrance kits to add your desired fragrance to your product. For clarification, the customer is responsible for mixing fragrance in product. Pravada Beauty Labs is not responsible for any errors in this process. Please contact us with any questions at (239)260-9826.

All products will come with their standard packaging, and are unable to be customized.

Custom formulations for bulk orders will require additional fees and assessments, and can not be made via this website. Please call us at (239) 260-9826 for more information.

We accept Visa, Mastercard, Discover, American Express (in the US only), and Apple Pay.

All orders must be paid in full (including shipping) before they are released for shipment.

Billing statements and invoice history can be accessed through your online wholesale account on our website.

Please attach your Resale Tax Certificate when creating your wholesale account, or email a copy to us at info@pravada.com. After verifying your Resale Tax Certificate, your profile will be marked as "tax exempt" and you will have the ability to checkout without pay taxing. Please note, the verification process can take up to 3 days if you have emailed us a copy.

Please contact our team via email with your resale tax certificate and we will happily refund you the tax.

Lead times are calculated from the date of order confirmation to the date of shipment and depend on the specifics of the order. Lead times are generally 2-4 weeks, but can vary by product. Please be advised that lead times are subject to change, and you will be notified if such change occurs. Thank you for understanding.

At the moment, we do not offer a "Rush Order" option for purchases made through this site. Please contact us if you have any concerns.

Yes, we will notify you via email and/or phone if there are any unexpected delays in processing your order.

All shipping options will be presented to you at checkout. You will have the option to choose from a variety of live rates, or arrange your own shipping. Additionally, you can request a custom freight quote at the checkout screen.

Yes, we will ship product internationally. Please note that you will be liable for all shipping costs, as well as an additional tax or fees.

All orders ship from our headquarters in Fort Myers, Florida.

If your order has not been shipped, please contact us immediately to edit your shipping address. Please note, this may result in additional charges. We are unable to reroute orders once they have been shipped.

Once your order has been shipped, you'll receive a tracking number via the email associated with the order. You can use this number to track your order on the carrier's website.

While we cannot guarantee specific delivery dates, you can request a preferred delivery range and we will do our best to accommodate. Please contact us for more information.

No, we do not offer dropshipping.

Unfortunately, we cannot cancel any orders.

We do not offer returns and refunds. If your order has been lost or damaged, please contact us immediately.

For us, 'clean beauty' means products that are mindfully created without harmful chemicals, prioritizing natural and organic ingredients, and ensuring safety and effectiveness.

We rigorously vet our suppliers to ensure ethical sourcing practices, prioritizing sustainability and fair trade principles.

Our products prioritize the use of natural and organic ingredients.

Our products are cruelty-free; they have never been tested on animals. The majority of our formulations offered are Vegan.

Certainly! Visit our dedicated page here to learn more

Yes we do! Learn more about our private label services here.

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Email us at info@pravada.com, call us at (239)260-9826, or click the button below to submit a message!